Contact My Merchant Desk

Questions? We’re here to help.

Ask about the toolkit, report a problem or share an idea. Please include enough detail for us to understand what happened, without sharing sensitive transaction data.

Response time

We aim to reply within two business days.

Protect your records

Do not include buyer names, addresses or a copy of your Transaction report.

Support email

support@mymerchantdesk.com.au

Use the secure form while we finish setting up direct inbox delivery.
Private preview

Send us a message

Send a secure message and we’ll reply by email.

Please do not paste an eBay report or include buyer names, addresses, email addresses or phone numbers.